FAQs
Account and Payment
- Am I paying in instalments?
- How can I buy my plan?
- I'm having problems paying
- Price, currency and charges
- How can I change the currency I'm paying in when buying a plan?
- Why have I been charged £1.00/€1.00/$1.00 ?
Account Management
- Auto-renew for 2019 Season
- I have an account but forgot my username. What should I do?
- I want to reset my password
- I want to change the email address for my account
- I no longer have access to my email account
- Am I an NFL Game Pass Domestic or NFL Game Pass customer?
Content
- Hard Knocks 2019
- What archive games can I watch?
- What's new for the 2019 season?
- Your Season Plus Plan
- When will Coaches Films be available?
- Watch with RedZone
Devices & Technology
- Technical update, 00:30 CET 9 September 2019; Fire Stick, Chiefs @ Jaguars
- Why do I need to update my NFL Game Pass app?
- How do I update my NFL Game Pass app?
- The NFL Gamepass mobile video player
- I can't find the Game Pass International App in my app store
- Chromecast
Your NFL Game Pass Plan
- Updates to Terms and Conditions
- I purchased NFL Game Pass via Vivo
- Your Essential Plan
- Your Pro Plan
- Does NFL Game Pass offer a monthly subscription plan?
- Your Game Pass Free