If you are experiencing an issue when trying to access NFL Game Pass content using Amazon Fire TV, we would recommend that you update your Fire TV Device Software to the latest version.
Please follow the below steps:
- From the main menu, Hover over Settings and scroll to the right to 'Click My Fire TV'
- Click 'About'
- Scroll down and click 'Install System Update' (If your device has already installed the update, it will read 'Check for System Update')
- Wait for the software installation to finish
Once finished, your device will then restart and the new software is installed!