PC/MAC Troubleshooting for Web Browser

If you are experiencing an issue whilst accessing NFL Game Pass using a web browser, please follow the below steps:

1. Try to clear your cache data, history, and cookies of your browser
2. Ensure that you are using the correct website: nflgamepass.com
3. Check if you are using the latest version of the browser
4. Try an alternate browser like Google Chrome or Mozilla Firefox
5. Try Edge browser if you are using Windows, or Safari if you are a Mac user
6. Disable any plug-ins, software, browser extensions, VPNs, or any other add-ons
7. Check your internet speed and stability with your internet service provider
8. Temporarily pause/cancel if anything is downloading simultaneously
9. Perform a full shut down of your device

You may also try accessing the website through the Incognito mode of your browser. On computer: Press Ctrl + Shift + N (Windows, Linux, and Chrome OS) or ⌘ + Shift + N (Mac) to open an incognito window.

If you're still experiencing an issue, please contact our customer service team for assistance.