Since launching our latest app on the 23rd of August, when you start to watch the video it will display in portrait mode. This is due to the new DIVA player which has been integrated into the app to provide new features and an improved viewer experience
To watch the video in full screen mode, you will need to rotate your device to view in landscape.
If your video does not change from portrait mode, you will need to check/adjust the settings on your device.
For further information, please view the attached pictures which show a useful step-by-step guide.
STEP 1 PORTRAIT MODE and PLAY-BY-PLAY
STEP 2 LANDSCAPE MODE after rotating the device
STEP 3 Landscape mode and PLAY by PLAY