I purchased NFL Game Pass via Vivo

Vivo has teamed up with NFL Game Pass, offering full access to all the world's largest football league games. This will include the playoffs, the Super Bowl with commercials and halftime show, as well as compact gaming, tech vision, NFL RedZone and NFL Draft - all this to accompany live or on demand!

If you have purchased NFL Game Pass through Vivo and would like to contact their customer service team, please visit their website HERE

You will need to contact Vivo’s customer service team for any enquires for payment issues.

Issue accessing content/ Authentication process

If you have received confirmation from Vivo that your purchase has been successful and you are having issues accessing content, please contact NFL Game Pass Customer Service team.

Account linkage issue:

If you are experiencing an issue getting the NFL account linked with your phone number, please watch this useful tutorial video which explains the steps that you need to follow: https://vivo.tl/contanfl

Please also ensure that you update your app to the latest version.

Vivo’s website has an extensive FAQ section in Portuguese offering help. Please visit by clicking HERE.

To download the NFL Game Pass Vivo app, please visit the Vivo app store HERE

Should you have any other questions relating to NFL Game Pass, please contact NFL Game Pass Customer Service team.

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Adquiri o Game Pass na Vivo

A Vivo e o Game Pass trazem para você o melhor da NFL. Clientes Vivo poderão assistir aos playoffs, o Super Bowl incluindo o show do intervalo e todos os comerciais, ao compacto das partidas, o NFL RedZone e o Draf NFL ao vivo e on demand.

Caso tenha adquirido o Game Pass através da Vivo e deseje falar com a central de atendimento ao cliente deles, clique AQUI.

A Vivo será responsável por lidar com questões relacionadas ao faturamento.

Problema de acesso ao conteúdo / processo de login:

Se você recebeu a confirmação da Vivo de que sua compra foi bem-sucedida e está tendo problemas para acessar o conteúdo, entre em contato com a equipe de atendimento ao cliente do NFL Game Pass.

Problemas com registro de contas:

Caso tenha problemas para acessar o conteúdo do Game Pass em uma conta associada à sua linha telefônica, assista ao vídeo: https://vivo.tl/contanfl

Você encontrará também muito material em português para responder suas dúvidas no site da Vivo. Clique AQUI para ser redirecionado.

Baixe o aplicativo do Game Pass através da Vivo app store AQUI.

Caso tenha algum dúvida, entre em contato com a central de atendimento ao cliente do NFL Game Pass AQUI.