If you purchased an annual subscription for the Game Pass at any point during the 2021-22 season, your subscription will be auto-renewed on 01 August 2022, unless you opted out. For more information on auto renewal and opting out, click HERE
If you missed our reminder emails and wish to cancel your subscription in line with our Terms and Conditions please click HERE
If you signed up for a Game Pass Pro Free Trial, at the end of the 7-day trial you will be charged the full fee for the Pro Pass in your region.
If you wish to cancel your subscription in line with our Terms and Conditions after your Free Trial, please click HERE
To contact our customer service team, please submit a ticket HERE.
Please note:
The Free Trial offer is only valid once, and signing up for a second Free Trial will trigger a charge for the full Pro Plan annual fee for your region. You will not be eligible for a refund if you change your mind.
For our full Terms and Conditions click HERE
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