I requested an email to change my password, but I haven't received it

If you've requested a new password but haven't received the email, here are a few things to check:

• Check your spam/junk folder for the email - if you have a spam filter enabled on your email account, then the email with your new password may have been marked as spam or junk. 
• Check your spelling - if there was a typo in your email address when you made your request you won't receive an email.
• Remove NFL.com@help.email.nfl.com from blocked lists, add it to safe senders/mailing lists
• Add a contact for NFL.com@help.email.nfl.com

If you no longer have access to the email address associated with your NFL.com account or you've followed all the steps above with no luck, you'll need to go to the NFL's contact customer services HERE.

Please note that NFL's contact customer services are separate to NFL Game Pass customer services, so please be sure to describe your problem fully in the Compliment, question, concern, or issue: section.